This situation is usually worse when it is in front of another parent, a grandparent or worse still a teacher.
You get a refusal or they say 'sorrreeeee', with no meaning in it at all. This feels almost worse than nothing.
We all want children to admit when they've done wrong and show some kind of remorse.
So what can you do about it when they refuse or sound so insincere?
When a child has done something wrong they almost always know it and we really don’t need to hammer it home by telling them how bad they’ve been.
But how will they ever learn I hear you ask?
They learn when they feel understood and you look beyond the behaviour to see what is causing it. They also learn when they are helped to take responsibility and make amends and aren't shamed into saying sorry when they don't really mean it.
So here are some ways to help