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Terms and Conditions of Service

Last updated: November 2025

1. Introduction

These Terms and Conditions of Service (“Terms”) govern the use of all services provided by My Parenting Solutions Ltd, a company registered in England and Wales (Company No. 12972607), whose registered office is at 8 Blandfield Road, London, SW12 8BG, and the use of its website www.myparentingsolutions.com (“the Website”).
By accessing or using the Website, registering for a programme, purchasing a product, or engaging any of our services, you agree to be bound by these Terms. If you do not agree, you must not use our Website or services.

2. Definitions

  • “Company”, “we”, “us”, or “our” means My Parenting Solutions Ltd.

  • “Client”, “you”, or “your” means any person or entity using or purchasing our services.

  • “Services” means all coaching, training, programmes, courses, memberships, workshops, and digital resources provided by the Company, whether delivered online or in person.

  • “Content” refers to all written, audio, and visual materials provided through the Website or Services, including text, videos, recordings, graphics, and downloadable documents.

3. Use of Website and Services

You agree to use the Website and Services only for lawful purposes and in accordance with these Terms. You may not use our Website or Services in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use.
We reserve the right to suspend or terminate your access at any time if you breach these Terms or misuse our materials.

4. Intellectual Property Rights

All Content, materials, and intellectual property provided by the Company remain the exclusive property of My Parenting Solutions Ltd or its licensors.
You may use the Content for personal and non-commercial purposes only. You must not copy, distribute, reproduce, or exploit any materials without our prior written consent.

5. Services Provided

My Parenting Solutions Ltd offers parent coaching and related educational services, including:

  • One-to-one coaching (online or in person)

  • Group coaching programmes

  • Online courses and digital downloads

  • Memberships and subscription-based services

  • Workshops, events, and live sessions

  • Free resources and newsletters

We reserve the right to modify, suspend, or withdraw any service at any time without notice.

6. Fees and Payment

All fees are clearly stated at the time of booking or purchase. Payments must be made in full at the time of order unless otherwise agreed in writing.
Payments are processed securely via third-party platforms such as Stripe or PayPal.
All sales are final. No refunds or exchanges are provided under any circumstances, except where required by law.

7. Client Responsibilities

You are responsible for providing accurate personal information and ensuring that you have suitable internet access and technology to participate in online sessions or courses.
You agree to engage in the coaching process respectfully and understand that your progress depends on your own commitment, effort, and personal circumstances.

8. Disclaimer of Therapeutic or Medical Advice

The Services and Content provided by My Parenting Solutions Ltd are for educational and informational purposes only. They do not constitute medical, psychological, or therapeutic advice or treatment.
The Company, its directors, and associates are not licensed medical or mental-health professionals, and our services should not be used as a substitute for professional diagnosis or treatment.
You should seek advice from qualified healthcare or mental-health providers regarding any medical or emotional concerns about yourself or your child.

9. Limitation of Liability

To the fullest extent permitted by law, My Parenting Solutions Ltd, its directors, employees, and contractors shall not be liable for any loss, damage, cost, or expense (whether direct, indirect, incidental, consequential, or punitive) arising from your use of the Website, Services, or Content.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.

10. Data Protection and Privacy

We are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our collection and processing of personal data are explained in our Privacy Policy, available at www.myparentingsolutions.com/privacy-policy.

11. Termination and Suspension

We reserve the right to suspend or terminate your access to any Service or Content if you breach these Terms, misuse our intellectual property, or behave in a manner that is disruptive or harmful to others.

12. Links to Third-Party Websites

Our Website may include links to external websites or platforms. We are not responsible for the content, accuracy, or practices of such third-party sites and accept no liability for any loss or damage arising from their use.

13. Force Majeure

We shall not be liable for any delay or failure in performing our obligations where such delay or failure results from events or circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, pandemics, or failure of internet services.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Amendments

We may update or amend these Terms at any time. Any changes will take effect immediately upon posting on the Website. Continued use of our Services after such updates constitutes acceptance of the revised Terms.

16. Contact Information

For any queries regarding these Terms, please contact:
My Parenting Solutions Ltd
8 Blandfield Road
London SW12 8BG
Email: [email protected]
Website: www.myparentingsolutions.com